The Virtual Patient and Family Advisory Council in the COVID-19 Era
نویسندگان
چکیده
Background: In 2016, we launched our first Patient and Family Advisory Council (PFAC) as a means of collaborating with patients families to improve care. Using an Internet-based remote meeting technology, transitioned virtual platform in April. Methods: We have conducted 12 PFAC meetings across 4 sites date. Virtual topics over the past few months include communication about coronavirus, community resources needed by during pandemic, telehealth visit troubleshooting, current office policy, changing work flow. A convenience sample advisors generated qualitative responses on transition from in-person platform. Results: Attendance increased 13.2 14.7 advisors. Advisors affirm value importance patient engagement, especially this pandemic. confirm role voice pandemic-induced practice changes. Discussion: The PFACs continues generate critically important partnerships between providers. time health care uncertainty stress for patients, providers, staff, partnership remains most valuable asset. Conclusion: provides reliable relevant information practices through meetings.
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ژورنال
عنوان ژورنال: Journal of the American Board of Family Medicine
سال: 2021
ISSN: ['1558-7118', '1557-2625']
DOI: https://doi.org/10.3122/jabfm.2021.s1.200449